Baja999 Terms & Conditions — Full Version in Bengali

01 Introduction & Consent

Welcome to baja999 (https://baja999.ws). These Terms and Conditions ("Terms") form a legally binding agreement between you and the baja999 platform. By accessing our website, mobile app, or any of our services, you are deemed to have accepted these Terms.

If you disagree with any part of these terms, please do not use our services. baja999 reserves the right to update these terms at any time, and your continued use of the platform after any changes constitutes acceptance of the revised terms.

Baja999 is an internationally licensed online betting and gaming platform. We offer betting on a wide range of sports events including cricket, football, and tennis, as well as Live Casino and virtual games. Our services are available only to users in regions where online betting is legally permitted.

02 Account Registration & Eligibility

To open an account with baja999, you must meet the following requirements. By registering, you confirm that all of these conditions apply to you.

Eligibility to Register

• You must be at least 18 years of age.
• You must be a resident of a country or region where online betting is not prohibited.
• All information provided at the time of registration must be accurate and truthful.
• You must not already have an existing account on baja999.
• You are opening this account on your own behalf, not on behalf of anyone else.

Account Verification (KYC)

We follow a Know Your Customer (KYC) policy. You may be required to verify your identity before making a withdrawal or processing a large transaction. Required documents may include:

• A copy of your National ID (NID) or passport.
• Proof of current address (utility bill or bank statement).
• Relevant documents for payment method verification.

Account Security

You are solely responsible for keeping your account password and login credentials confidential. You are accountable for all activity carried out under your account. If you believe your account has been compromised, contact our support team immediately.

03 Betting Rules

The following rules apply to all betting activity on baja999 and are enforced equally for every user.

Bet Validity

• Once a bet is confirmed, it generally cannot be changed or cancelled.
• Any bet placed before an odds change will be settled at the odds that were in effect at the time the bet was placed.
• If an event is cancelled or suspended, bets will be settled in accordance with baja999's policy.
• baja999 reserves the right to void any bet placed at incorrect odds due to a technical error.

Maximum & Minimum Bet

Limits may differ for special events or tournaments. Check the details of each market for the latest information.

Live Betting

Odds change rapidly during Live Betting. If there is any delay in accepting a bet, baja999 reserves the right to accept or reject it based on the market odds at that moment. Please ensure you have a stable internet connection when using the Live Betting feature.

04 Deposits & Withdrawals

Baja999 supports the most widely used payment methods in Bangladesh. The following rules apply to all transactions.

Deposit

• Minimum deposit is ৳500 (may vary depending on payment method).
• Deposits are generally credited instantly or within 30 minutes at most.
• Only use payment accounts registered in your own name.
• Deposits from third parties are not accepted.

Withdrawal

• Minimum withdrawal is ৳1,000.
• Withdrawals for KYC-verified accounts are processed within 24 hours.
• Withdrawals can only be made to the same payment method used for the deposit.
• Winnings derived from bonuses cannot be withdrawn until the applicable wagering requirements have been met.

05 Bonuses & Promotions

Baja999 regularly offers a variety of bonuses and promotional offers. Each offer is subject to its own specific terms and conditions.

General Bonus Terms

• Each bonus offer has specific wagering requirements, typically between 10x and 30x the bonus amount.
• Bonuses are valid for a limited time. If not used within the specified period, they will expire and be forfeited.
• The same bonus cannot be claimed more than once by the same person, device, or IP address.
• baja999 reserves the right to modify or cancel any bonus offer at any time.

06 Prohibited Activities

The following activities are strictly prohibited on baja999 to maintain a fair environment. Violations will result in serious action.

• Creating multiple accounts or using someone else's account.
• Operating in a manner intended to abuse bonuses.
• Using software, bots, or automation tools to place bets.
• Placing bets based on match-fixing or insider information.
• Money laundering or any transaction involving illegal funds.
• Attempting to bypass or compromise the platform's security systems.
• Engaging in fraudulent activity against other users.

07 Account Closure & Suspension

Baja999 reserves the right to suspend or close an account under the following circumstances:

• If there is suspected or confirmed violation of the Terms and Conditions.
• If the documents requested for KYC verification are not submitted within the specified timeframe.
• Accounts that have been inactive for 12 months or more.
• At the user's own request (self-exclusion).
• At the direction of a legal or regulatory authority.

Users may request to close their account at any time. In such cases, any remaining balance (excluding bonuses) will be returned, provided there are no outstanding allegations of prohibited activity.

08 Responsible Betting

Baja999 is strongly committed to Responsible Betting. We want betting to be a source of entertainment for you, not a source of problems. To support this, we provide a range of tools and resources.

• Option to set daily, weekly, and monthly deposit limits.
• Option to activate a cooling-off period for a set duration.
• Option for permanent or temporary self-exclusion.
• Access detailed reports of your betting history and spending.
• Information and referrals to specialist organizations for professional support.

If you are struggling with a betting addiction, please reach out to our support team. We will help you find the right assistance. For more details, visit our Responsible Gaming page.

09 Privacy & Data Protection

Protecting your personal information is our top priority. baja999 follows the policies below when collecting, using, and safeguarding your data:

• Your information will never be sold to third parties.
• All data is stored in encrypted form.
• Your information is never shared except to deliver our services or meet legal obligations.
• You may request to view or delete your data at any time.

For more details, visit our Privacy Policy Read.

10 Policy on Changes to Terms

Baja999 reserves the right to update or amend these terms and conditions at any time. When changes are made, we follow the process below:

• You will be notified at your registered email address before any significant changes take effect.
• Updated terms take effect from the date they are published on the website.
• Continued use of the platform after any changes will be deemed acceptance of the updated terms.
• If you do not agree to the updated terms, you may request to close your account.

11 Dispute Resolution

If you have any concerns or complaints, we are always open to resolving them through discussion. Follow the steps below to submit a dispute:

• Start by contacting our customer support team and providing a detailed description of the issue.
• Our support team will review your complaint and respond within 48 hours.
• If the matter is not resolved at the support level, it will be escalated to management.
• The final decision rests with baja999 and is binding on both parties.

Any legal dispute arising from a decision made by baja999 falls under the jurisdiction of the licensing authority. We are committed to resolving all disputes through a fair and transparent process.

12 Contact

If you have any questions or comments about these terms and conditions, please get in touch with us. Our support team is available 24 hours a day, 7 days a week.