Baja999 Privacy Policy — Your Information, Our Responsibility

01 Introduction & Scope

Baja999 (https://baja999.ws) takes your privacy seriously. This Privacy Policy ("Policy") explains what information we collect when you use our website, mobile app, and related services, how we use it, and how we keep it secure.

This policy applies to all services and platforms operated by baja999. By using our services, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with this policy, please discontinue use of our services and request the closure of your account.

Baja999 is an internationally licensed online betting platform. We comply with applicable international data protection regulations and are committed to maintaining the highest standards in safeguarding your personal information. Our Privacy Policy is transparent, easy to understand, and centered on your rights.

02 What Information We Collect

Baja999 collects various types of information to operate its services effectively. This information falls into two main categories — what you provide directly, and what is collected automatically.

Directly Provided Information

• Full name, date of birth, and gender.
• Email address and phone number.
• Residential address and country.
• Payment method details (bKash/Nagad/bank account number).
• A copy of your ID document for KYC verification.
• Details shared when contacting our support team.

Automatically Collected Information

• IP address and device location.
• Device type, operating system, and browser information.
• History of betting and gaming activity on the platform.
• Login time, session duration, and usage patterns.
• Information collected through cookies and similar tracking technologies.

03 How We Collect Information

Baja999 collects information through several methods. Ensuring your consent and transparency at every step is our priority.

04 Purpose of Data Use

Baja999 uses the information collected from you only for specific purposes, each of which is clearly outlined below.

• Account management: For creating, verifying, and managing your account.
• Service Delivery: To ensure smooth operation of betting, gaming, and transaction services.
• Ensuring Security: To prevent fraud, money laundering, and unauthorized access.
• Legal Obligations: To meet the requirements of licensing authorities and regulatory bodies.
• Customer Support: To address your complaints and queries.
• Responsible Betting: To detect unusual betting patterns and provide appropriate support.
• Improvement & Analytics: Analyzing usage patterns to improve the quality of our services.
• Contact: To send important updates, policy changes, and account-related notifications.

05 Data Sharing Policy

Baja999 does not sell your personal information and does not share it unnecessarily. However, limited data sharing may be required in certain specific circumstances.

When Information May Be Shared

• Payment Processors: Only the minimum information required to process transactions with bKash, Nagad, or our banking partners.
• KYC/AML Services: With identity verification and fraud prevention services.
• Legal Authorities: In response to a court order or a lawful request from a government authority.
• Partner organizations: With baja999's licensing authority and regulatory bodies.
• Business Transfers: In the event of a company merger or acquisition, you will be notified in advance.

06 Cookies & Tracking Technologies

Baja999 uses cookies and similar technologies on its website and app to enhance your experience and ensure the platform functions correctly.

Types of Cookies We Use

You can block or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the proper functioning of certain platform features.

07 Data Retention Period

Baja999 does not retain your data longer than necessary. Different retention periods are set for different types of information.

• Account Information: For the duration your account is active, and for up to 5 years after closure (as required by law).
• Transaction Records: A minimum of 5 years, as required by financial regulations.
• KYC Documents: 5 years from the date of verification, or as required by applicable law.
• Support Contact: 2 years from the date of last contact.
• Cookie & Session Data: Varies by cookie type (see the table above).
• Marketing Preferences: Updates immediately upon unsubscribing.

08 Your Data Rights

As a registered user of baja999, you have the following rights over your own data. Contact our support team to exercise any of these rights.

To exercise any of your rights, email support@baja999.ws. We will respond to your request within 30 days. In some cases, we may need to verify your identity before proceeding.

09 Children's Privacy

Baja999's services are strictly for adults — individuals aged 18 and above. We do not knowingly collect any information from minors.

• Users under the age of 18 are not permitted to register.
• Age is verified at registration and reconfirmed during the KYC process.
• If we become aware that any personal data of a minor has been collected inadvertently, it will be deleted immediately.
• If you believe your child has registered on our platform, please contact support@baja999.ws immediately.

10 Policy Updates

Baja999 may update this Privacy Policy from time to time. When changes are made, we follow the process outlined below.

• A notification will be sent to your registered email address before any significant changes take effect.
• The "Last Updated" date at the top of this page always reflects the most recent version.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.

11 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to our data protection team. We are available 24 hours a day, 7 days a week.